At Trackman we are growing, as we are constantly striving to further develop our market leading sport tracking solutions. Do you have experience in servicing or installing complex solutions with software and hardware, and do you thrive by working closely with customers across the globe?
We are looking for an experienced and ambitious Operations Manager to further improve the operations for our Driving Range Solution, and to lead the Europen Operations and Customer Service teams based at TrackMan HQ in Vedbæk. The role is newly created and reports to the Vice President of Global Operations and Customer support, who is based in the USA.
You will work closely with our customers, marketing, operations team, our golf sales representatives, and subcontractors. Your main responsibilities will be to (1) be engaged with our customers and sales team during the pre-sales portion for TrackMan Driving Range, (2) ensure that TrackMan Driving Range installation are planned and completed in line with expectations, (3) post-installation customer follow-up, (4) ensure customer happiness from start to finish (5) manage our European Operation and Customer Service teams.
What will you be doing?
TrackMan Range Operations Manager: 70% of your time
Head of European Support: 30% of your time
What are we looking for?
What do we offer?
An exciting opportunity to join an innovative and fast-growing high-tech company, where you will be part of a new business area with great potential. You will be responsible for the planning and installation of driving ranges across Europe, where your experience and energy will be highly valued and for the further development of the Operations solutions. You will work closely with key stakeholders across the organization from business development and sales to our R&D department - and customers in the field. And as part of your work, you will have the opportunity to improve and further develop our product and installation processes, as we have an informal and very dynamic company culture.
Join a powerful sports brand with a unique technology
Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. TrackMan’s blend of cutting-edge technology, sports, and continued growth makes our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding, as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud of working in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race.
We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarters located in Denmark (Vedbaek) and offices in New York, Phoenix, Poland, Korea, and Tokyo. We are now close to 400 people worldwide, half of which work in Denmark where most hardware and software products are developed, tested and manufactured.
Where Innovation happens
At TrackMan, we know that great people make great products. We believe that teams thrive and innovation sparks in an atmosphere where people are encouraged to think for themselves, where everybody’s voices are heard, and where the best ideas prevail in the pursuit of an exceptional solution. This mix is what makes TrackMan an inspiring company – for our customers and our colleagues.
Share our Passion!
Apply today and join a company with great technologies, passionate colleagues, and great opportunities to grow.